User Satisfaction Survey
For healthcare providers who use our laboratory services.
Service Quality & Timeliness
How easy is it to order tests through our laboratory?
Very easy
Easy
Neutral
Difficult
Very difficult
How satisfied are you with the timeliness of receiving laboratory results?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
How would you rate the accuracy and reliability of the test results provided?
Excellent
Good
Average
Poor
Very poor
Communication & Support
How would you rate the communication from our laboratory staff?
Excellent
Good
Average
Poor
Very poor
How satisfied are you with the customer support services?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Overall Satisfaction & Suggestions
Overall, how satisfied are you with our laboratory services?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Do you have any suggestions for improving our laboratory services?
Additional Information
Designation:
Medical Doctor
Nurse
Public Health Officer
Other
Health Region:
Western 1
Western 2
North Bank West
North Bank East
Lower River Region
Central River Region
Upper River Region
Type of Health Facility:
Teaching Hospital
General Hospital
Specialized Hospital
District Hospital
Major Health Center
Minor Health Center
Community Health Center
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